Who we are
As social, mobile, and cloud technologies disrupt the business landscape across industries, all companies are going digital to keep pace with the radical changes taking place. Social networking platforms are playing an increased role in business and Mobility has revolutionized people’s access to information and its ubiquity. People live in a connected world. Connected to their work and play. They expect to get most of their work done through a digital medium and expect companies to provide these capabilities in the sales, services, and marketing areas. The convergence of these technologies has had a profound impact on how corporations do business and has made Customer Experience (CX) a major strategic focus. Going digital is no longer just a discretionary initiative, it is business critical.
PositiveEdge has been helping companies enable or advance their CX initiatives since 2007. We accomplish this by partnering with the leading cloud companies such as Microsoft, SalesForce and Oracle. By using these proven technologies as platforms, PositiveEdge is able to connect people and processes to make companies more agile and digital. This journey is not optional. Those who decide not to take it will indeed be left behind.
Shivendra Singh Sainger
Streamline business processes
By helping our clients standardize and improve key business processes, PositiveEdge empowers them to deliver extraordinary value to their customers. Our solutions offer more than just automation and are designed to optimize our clients’ processes and maximize the impact they can have on their customers throughout their entire journey.
Building Cutting-edge Solutions
As pioneers of CX solutions on the cutting-edge of cloud technology, PositiveEdge has built partnerships with leading cloud companies to deliver flexible and scalable solutions to our clients. We are a Global Microsoft Gold Certified Partner and honored member of the Microsoft Dynamics Presidents Club.